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How do I place an order? Add the merchandise you want to your shopping cart, provide your shipping address and billing information, select a payment method, and complete the checkout process. You will receive an order number on the order confirmation page and via an order confirmation email. You should retain a copy of this information for your records. Your order number will be needed for inquiries related to your purchase. If you want to place an order by phone or by fax, please contact our Customer Service. Do you accept international orders? Yes. Additional shipping costs and delivery times may apply. To place an international order, please contact our Customer Service. Payment and Billing What are my payment options? We gladly accept Discover, Visa, MasterCard, American Express and personal checks/money orders. Please make checks/money orders payable to "Books For U, Inc." Please DO NOT send cash. Who do I contact with billing questions? For questions regarding billing, please contact our Customer Service. When calling or emailing, please refer to your order number, located on the order confirmation page and on your order confirmation email. How do I return/exchange an item? You may return or exchange damaged items during 10 days after you received your order. Please call Customer Service 1-800-531-1037 to obtain Return Confirmation Number.